Regardless of efforts to improve processes, if you do not invest in your employees the efforts are futile. In business we expect equipment to be available for utilization 100% of the time. We should as well seek to utilize the full potential of the workforce. Of all your assets, the employees are by far the most valuable. It is honestly surprising to see how many business leaders still place little value in their employees. If for no other reason business leaders must at least realize that each time an employee chooses to go elsewhere they take with them a great deal of knowledge. Can you place a dollar value on knowledge? Knowledge absolutely has a value attached.
We feel that employees are at the top of the organization, just below customers. Top-down management is an antiquated philosophy as much so as mass production. If only more executives realized that by placing more emphasis on employee motivation, morale, and success they would be rewarded by higher profit margins and longevity. Investing in effective training and development programs is a necessity.
The simple fact remains that competing in a global economy requires that we prepare employees to assume active roles in decision making and leadership issues. This not only improves the organization's ability to respond to changes in the market and to continuously improve, but also creates an environment in which employees feel valued and appreciated. This builds a sense of pride and loyalty. Employees, just as well as customers, know that they do have options more so today than in the past. If their work is not satisfying they know they can go elsewhere. There is a correlation between empowerment and morale. There is a correlation between morale and turnover. There is a correlation between turnover and the bottom line.
Invest in your employees and empower them. Top management truly does need to view themselves as support staff for the employees who, in turn, satisfy your customers. As you invest in your employees you are investing in your profit margin. As you share power with your employees you, as an effective leader, gain power.
Of all the services we provide, employee development is always our most enjoyable. Contact us for all of your employee development needs.
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Development and Process Improvement Specialists
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