I agree that businesses should take a proactive approach in managing change but what are some guidelines for change management? Are there any publications you would recommend to a company who just formally created a Change Manager position?
Anonymous Submission November, 2005
: Posted with consent
I won't go into details but even the general idea is a great outline for managing change. I do recommend that you read through this book and pay close attention to the 4P's and three phases of change. He described three phases:
It is interesting how he describes these three phases, discusses the difficulties, and provides strategies for working through each phase. What I have found is that the "ending" is one of the biggest challenges for most organization. Many are not willing to mark an end to previous methods. Many people cling to old methods and are afraid to let go. They hate to let go of that which is familiar. However, if they do not officially mark the end of previous methods they are less likely to successfully make a transition. It is too tempting to revert to old methods.
For a firm that is serious about change I would highly recommend this book, not only for your Change Manager either. The more familiar the entire organization is with these methods the better your chances of making significant change with little resistance. Much of our change management training programs are based on this publication.
Great question! Thank you.
1Bridges, W., (1991), Managing Transitions: Making the most of change. Reading, MA, Addision-Wesley Publishing Company
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